At HomeSmith Foundation Repair we get a lot of calls from homeowners with cracks in their walls. The normal scenario looks like this. There have been cracks in their walls for a while but they are now getting worse so it is time to do something about it. The house needs foundation piers. Until now, the homeowners has never even heard of foundation piers, so now what do they do? We put together a few tips to help you through the process as you meet with foundation repair companies.
Research the Company
This seems like common sense, but it is important to research the foundation repair companies that give you estimates. Take some time to read their websites and learn about their company and their products. Have some questions prepared for them. Here are a couple of things that we recommend you find out. What kind of foundation piers do they use? What are the benefits of their piers? Do they offer a warranty on their products? What will nullify the warranty? Also, be sure to look online for some reviews. Most companies will have reviews on Google, Angie’s List, HomeAdvisor, etc.
There are several different types of foundation piers available, and every company likes to talk about how their system is the best. It is important to take the time to educate yourself about the foundation piers that a company uses to fix your foundation. Most foundation repair companies will have a lot of information about their products on their website. There are a lot of cheap piers on the market that will fail relatively quickly. We use the DynaPier® because it was engineered for strength and durability. Learn more about the DynaPier® here.
It is important to pay close attention to the entire experience with each foundation repair company. Pay attention to all the details. Was the company polite on the phone when you called them to schedule an appointment? You can tell a lot about how a company treats their customers by the first phone call. Was the technician that evaluated your house professional and knowledgeable? Does the company warranty their products? Be sure that the company is well rounded and provides excellent customer service. That means they will take care of your property and your needs.